Wednesday, February 12, 2014

Microsoft's big chance in the mobile world

Apple (via iOS) and Google (via Android) have taken a lead in mobile platforms. Microsoft's offerings (Windows Phone and Windows RT) have received a cool reception. Yet I see hope for Microsoft.

iPhones, iPads, and Android devices have become popular with consumers (average folks like you and me) and have limited acceptance in the corporate world. I think Microsoft has an opportunity in the corporate market.

I see three reasons:

IT shops tend to be conservative Many IT shops have strong preferences for Microsoft equipment. It works, and changing to another vendor always entails risk.

The role of mobile devices in the corporation is still undefined We know how to use phones and tablets as individuals (play games, read books, and chat on Facebook) but we don't (yet) see how mobile devices help business. Yes, there are a few specialized applications, such as documentation for aircraft pilots or apps for insurance adjusters. The corporate world is an open field.

iOS and Android platforms change frequently The iPhone has seen five generations, and Android has seen almost as many significant versions in its (relatively) short life. Later versions have forced changes to the design of apps, from internals to the UI. Such changes reduce the life of apps and add to the cost, as one revises an app for the new operating system.

With this environment, Microsoft has an opening. Microsoft can offer Windows RT and provide longer support for each version. And I am specifically looking at Windows RT, the variant that does not run Windows classic applications.

Longer support for versions of Windows RT is necessary, but not sufficient. In addition to a stable platform, Microsoft must offer tools for developers. Not just a version of Visual Studio that builds code for Windows RT, but libraries to connect Windows RT apps to Azure and other (non-Microsoft!) cloud services. Not just support forums, but code to handle authentication and payments. Not just UI designers but modules to connect legacy corporate data to Azure (and thereby to mobile devices).

Apple and Android have shown that mobile devices are technically feasible and that there is a demand for them. Now Microsoft has the opportunity to show that they can contribute to business.

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