Wednesday, January 24, 2018

Cloud computing is repeating history

A note to readers: This post is a bit of a rant, driven by emotion. My 'code stat' project, hosted on Microsoft Azure's web app PaaS platform, has failed and I have yet to find a resolution.

Something has changed in Azure, and I can no longer deploy a new version to the production servers. My code works; I can test it locally. Something in the deployment sequence fails. This is a test project, using the free level of Azure, which means no monthly costs but also means no support -- other than the community help pages.

There are a few glorious advances in IT, advances which stand out above the others. They include the PC revolution (which saw individuals purchasing and using computers), the GUI (which saw people untrained in computer science using computers), and the smartphone (which saw lots more people using computers for lots more sophisticated tasks).

The PC revolution was a big change. Prior to personal computers (whether they were IBM PCs, Apple IIs, or Commodore 64s), computers were large, expensive, and complicated; they were especially difficult to administer. Mainframes and even minicomputers were large and expensive; an individual could afford one if they were an enormously wealthy individual and had lots of time to read manuals and try different configurations to make the thing work.

The consumer PCs changed all of that. They were expensive, but within the range of the middle class. They required little or no administration effort. (The Commodore 64 was especially easy: plug it in, attach to a television, and turn it on.)

Apple made the consumer PC easier to use with the Macintosh. The graphical user interface (lifted from Xerox PARC's Alto, and later copied by Microsoft Windows) made many operations and concepts consistent. Configuration was buried, and sometimes options were reduced to "the way Apple wants you to do it".

It strikes me that cloud computing is in a "mainframe phase". It is large and complex, and while an individual can create a an account (even a free account), the complexity and time necessary to learn and use the platform is significant.

My issue with Microsoft Azure is precisely that. Something has changed and it behaves differently than it did in the past. (It's not my code, the change is in the deployment of my app.) I don't think that I have changed something in Azure's configuration -- although I could have.

The problem is that once you go beyond the 'three easy steps to deploy a web app', Azure is a vast and intimidating beast with lots of settings, each with new terminology. I could poke at various settings, but will that fix the problem or make things worse?

From my view, cloud computing is a large, complex system that requires lots of knowledge and expertise. In other words, it is much like a mainframe. (Except, of course, you don't need a large room dedicated to the equipment.)

The "starter plans" (often free) are not the equivalent of a PC. They are merely the same, enterprise-level plans with certain features turned off.

A PC is different from a mainframe reduced to tabletop size. Both have CPUs and memory and peripheral devices and operating systems, but are two different creatures. PCs have fewer options, fewer settings, fewer things you (the user) can get wrong.

Cloud computing is still at the "mainframe level" of options and settings. It's big and complicated, and it requires a lot of expertise to keep it running.

If we repeat history, we can expect companies to offer smaller, simpler versions of cloud computing. The advantage will be an easier learning curve and less required expertise; the disadvantage will be lower functionality. (Just as minicomputers were easier and less capable than mainframes and PCs were easier and less capable than minicomputers.)

I'll go out on a limb and predict that the companies who offer simpler cloud platforms will not be the current big providers (Amazon.com, Microsoft, Google). Mainframes were challenged by minicomputers from new vendors, not the existing leaders. PCs were initially constructed by hobbyists from kits. Soon after companies such as Radio Shack, Commodore, and the newcomer Apple offered fully-assembled, ready-to-run computers. IBM offered the PC after the success of these upstarts.

The driver for simpler cloud platforms will be cost -- direct and indirect, mostly indirect. The "cloud computing is a mainframe" analogy is not perfect, as the billed costs for cloud platforms can be inexpensive. The expense is not in the hardware, but the time to make the thing work. Current cloud platforms require expertise, and expertise that is not cheap. Companies are willing to pay for that expertise... for now.

I expect that we will see competition to the big cloud platforms, and the marketing will focus on ease of use and low Total Cost of Ownership (TCO). The newcomers will offer simpler clouds, sacrificing performance for reduced administration cost.

My project is currently stuck. Deployments fail, so I cannot update my app. Support is not really available, so I must rely on the limited web pages and perhaps trial and error. I may have to create a new app in Azure and copy my existing code to it. I'm not happy with the experience.

I'm also looking for a simpler cloud platform.

1 comment:

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