Thursday, February 9, 2023

AI answers may improve traditional search

Isaac Asimov, the writer of science and science fiction, described his experience with publishing houses as a writer. People had warned him to stay away from the publishing world, telling him that it was full of unscrupulous opportunists who would take advantage of him. Yet his experience was a good one; the publishers, editors, and others he worked with were (for the most part) honest, hard-working, and ethical.

Asimov had a conjecture about this. He surmised that for some time prior to his arrival as a writer, the publishing industry did have a large number of unscrupulous opportunists, and they gave the industry a bad reputation. He further theorized that when he started as an author, those individuals had moved on to a different industry. Not because of his arrival, but because there was a newer, larger, and more lucrative industry to take advantage of individuals. It was the movie industry that provided a better "home" for those individuals. Once they saw that movies were the richer target, they abandoned the publishing industry, and left the ethical people (who really wanted to work in publishing) behind.

I don't recall that Asimov proved his conjecture, but it has a good feel to it.

What does this have to do with software? Well, not much for the programming world, but maybe a lot for the online search world.

Search engines (Google, Bing, Duck-duck-go, and others) make a valiant attempt to provide good results, but web sites use tricks to raise a web site's ranking in the search engines. The result is that today, in 2023, many searches work poorly. Searches to purchase something work fairly well, and some searches for answers (when does the Superbowl start) tend to be relevant, but many queries return results that are not helpful.

As I see it, web site operators, in their efforts to increase sales, have hired specialists to optimize their ranking in search engines, leading to an endless race of constantly outdoing their competition. The result is that search engines provide little in the way of "organic" lists and too many "sponsored" or "optimized" responses.

The situation with search engines is, perhaps, similar to the pre-Asimov era of publishing: full of bad operators that distort the product.

So what happens with the new AI-driven answer engines?

If people switch from the old search engines to the new answer engines, we can assume that the money will follow. That is, the answer engines will be popular, and lead to lots of ad revenue. When the revenue shifts from search engines to answer engines, the optimizations will also shift to answer engines. Which means that the efforts to game search engines will stop, and search engines can drift back to organic results.

This change occurs only if the majority of users switch to the answer engines. If a sizable number of people stay on the older search engines, then the gains from optimizing results will remain, and the optimization games will continue.

I'm hoping that most people do switch to the new answer engines, and a small number of people -- just enough for search engines to remain in business -- keep using the older engines.

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