Monday, November 25, 2013

The New Aristocracy

The workplace is an interesting study for psychologists. It has many types of interactions and many types of stratifications of employees. The divisions are always based on rank; the demonstrations of rank are varied.

I worked in one companyin which rank was indicated by the type, size, and location of one's workspace. Managers were assigned offices (with doors and solid walls), senior technical people were assigned cubicles next to windows, junior technical employees were assigned cubicles without windows, and contract workers were "doubled up" in windowless cubicles.

In another company, managers were issued color monitors and non-managers were issued (cheaper) monochrome monitors.

We excel at status symbols.

The arrival of tablets (and tablet apps) gives us a new status symbol. It allows us to divide workers into those who work with keyboards and those who work without keyboards. The "new aristocracy" will be, of course, those who work without keyboards. They will be issued tablets, while the "proletariat" will continue to work with keyboards.

I don't expect that this division will occur immediately. Tablets are quite different from desktop PCs and the apps for tablets must be different from desktop apps. It will take time to adapt our current applications to the tablet.

Despite their differences, tablets are -- so far -- much better at consuming information, while PCs are better at composing information. Managers who use information to make decisions will be able to function with tablets, while employees who must prepare the information will continue to do that work on PCs.

I expect that the next big push for tablet applications will be those applications used by managers: project planning software, calendars, dashboards, and document viewers.

The new aristocracy in the office will be those who use tablets.

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